New Tech Info

As more commercial operations continue to shift online, eCommerce portals are becoming an increasingly important tool for many enterprise departments, serving as a link between businesses and their audiences. By adopting an e-Commerce portal, an enterprise can not only launch or increase its digital presence but also gain access to capabilities related to order management and marketing automation.

At Itransition, we believe that enterprises can achieve an even greater value and ROI of an eCommerce portal by integrating this software with other corporate data management systems (such as PIM, ERP, CRM, and so on). So, teams can continually accumulate relevant data to make smarter decisions and consequently deliver a better customer experience and boost revenue.

Below there are some more reasons why any enterprise should integrate its e-commerce portal with other elements of its existing digital ecosystem, along with the main options for such integrations.

eCommerce Portal as a

Read on to learn more about the outlook of the chatbot market, the importance of chatbot effectiveness, and what metrics can measure success.

More companies than ever are using artificial intelligence (AI) chatbots in today’s digitally driven business environment. Chatbots are indispensable tools organizations can use for various purposes, but mainly to assist with customer service needs.

Chatbots are becoming increasingly popular, but how do businesses measure their effectiveness? What metrics can companies use to determine if the return on investment (ROI) is worthwhile?

The State of Chatbots in 2022

Conversational chatbots are AI software that engages in humanlike conversations with users through online messaging. Modern chatbots leverage natural language processing (NLP), a subfield of AI that allows computers to understand the text and spoken words, much like people can.

Predictions from Statista show that the global chatbot market will reach $1.25 billion by 2025, a dramatic increase from

Digital monitoring tools encompass numerous products people from small and medium enterprises (SMEs) can use to keep an eye on various aspects of the business. Knowing the current state of things is often the first step to knowing when, where, and why to make changes. Here are some digital monitoring tools and how they can help companies.

1. Network Monitoring

Cyberattacks can devastate any business but are often more challenging to address when the target is an SME. That’s often because the affected companies may lack adequate resources, and the adverse effects on profits may be so great that the enterprises eventually must close permanently.

A 2022 study of decision-makers at SMEs found 68% felt their organization’s cybersecurity solutions were not sufficiently advanced. Additionally, 69% said they’d already dealt with a serious breach that bypassed existing email security controls.

Many digital monitoring tools can strengthen cybersecurity defenses by helping people

Learn How E-commerce Automation Save Costs and Helps You Focus On What Matters

In today’s digital economy, customers spend more time online and increasingly turn to e-commerce platforms for their daily needs. And it’s only prudent for every business to expand its digital presence.

As your business expands, the customer traffic on your e-commerce site keeps increasing. And so are your small repetitive tasks like emails, inventory management, etc. These systems and repetitive processes become challenging to handle.

Of course, these tasks are essential for successful day-to-day operations. But at what cost? You end up with no time to focus on other important, creative tasks. You spend most of your time doing mundane tasks and focusing less on business growth.

An undeniable solution to this overwhelming situation is e-commerce automation.

What is E-commerce Automation?

As the name suggests, e-commerce automation is automating e-commerce processes intelligently. What kind of tasks should